Why our customers trust County Backflow: Andrew’s commitment to excellence

Posted May 6, 2025

At County Backflow, we pride ourselves on delivering outstanding service that not only meets but often exceeds our customers' expectations. One such story comes from Chozhan Jayachandran, whose recent experience with our technician Andrew highlights the dedication and professionalism that define our team.

The Experience:

Recently, Chozhan needed backflow testing services and decided to trust County Backflow for this critical task. Here’s what he had to say about his experience:

“Andrew from County Backflow performed testing recently, and his services were excellent. He answered my calls with politeness, flexibility, and responsiveness. He completed the testing far in advance of the scheduled time and turned in the testing paperwork well ahead of the deadline. I'm quite happy with his service and will be using his service in the future as well.”

Andrew's Approach:

Andrew’s approach to customer service is a perfect reflection of our core values at County Backflow. Here are a few key aspects of his method:

• Responsiveness and Communication: Andrew understands that clear and prompt communication is crucial. He consistently makes an effort to answer calls promptly and address any concerns our customers might have.
• Efficiency and Proactivity: Not only did Andrew complete the necessary testing ahead of schedule, but he also ensured that all paperwork was submitted well before the deadline, demonstrating his proactive approach and meticulous attention to detail.
• Politeness and Flexibility: Understanding and accommodating the unique needs of each customer is important. Andrew’s flexibility and courteous demeanor ensure that every interaction is positive and stress-free.

Why Choose County Backflow?

Choosing County Backflow means partnering with a team that’s committed to your safety and satisfaction. Our technicians, like Andrew, are trained and equipped to handle your plumbing needs efficiently and effectively. We understand the importance of having a reliable water supply and are dedicated to providing services that help maintain the integrity and safety of your water systems.

Looking Ahead:

We are thrilled to hear that Chozhan plans to continue using our services. Stories like his inspire us to keep improving and reaffirm our commitment to delivering the highest level of service to all our customers.

Call us at (619) 920-7825 or visit our website to schedule your appointment. Let us show you why our customers keep coming back!